Frequently Asked Questions (FAQ)

Welcome to the kuppels-home.de FAQ section! Here we answer the most important questions about our high-quality cutlery and chef's knives. If you need further information, write to us at: info@kuppels-home.de

General questions

What products does the online shop offer?

We specialize in high-quality cutlery, chef's knives, and kitchen accessories . Our range includes table knives, forks, spoons, children's cutlery, cutting boards, and much more—all of the highest quality and in fresh, modern designs.

Why does the Kuppels brand shop exist?

The kuppels-home.de shop is designed for young households and families. Whether for a single's first kitchen setup, student accommodation, a vacation rental, or the basics for a first shared apartment, here you'll find a wide variety of cutlery designs in various colors, children's cutlery, stylish, sharp kitchen knives, and much more.

What distinguishes the cutlery and chef's knives?

Our products stand for durability, quality, and excellent craftsmanship . We rely on high-quality materials such as stainless steel and wood. We pay particular attention to high-quality materials and craftsmanship to offer you an unforgettable table setting and a perfect tailoring experience.

Are the cutlery and kitchen knives dishwasher safe?

Yes, almost all of our cutlery is dishwasher safe . However, for PVD-coated cutlery, we recommend gentle hand cleaning. Detailed care instructions can be found in the respective product description.
Chef's knives should generally be washed by hand, otherwise they will lose their cutting performance more quickly.

Which chef's knives do you offer?

We carry a wide selection of kitchen knives , including chef's knives, santoku knives, bread knives, and utility knives – ideal for home cooks and professionals alike.

How do I sharpen my chef's knife properly?

To maintain the sharpness of your knife, we recommend using a sharpening steel or the Kuppels knife sharpeners   For any non-professional. With these knife sharpeners, you can't go wrong and sharpen your knives like a pro.

Order & Shipping

How long does shipping take?

Delivery time is typically 2–3 business days . You'll receive more detailed information at checkout or in your shipping confirmation.

Can I return my order?

Yes! You can easily return your order within 30 days , provided the goods are unused. You can find details about returns in our cancellation policy .

What payment methods do you offer?

We accept credit card, PayPal, Klarna, advance payment and other secure payment methods .

Contact & Customer Service

How can I reach you?

Our customer service is available by email: info@bestecke.de
and telephone: 0212-2320772 .
Visit our contact page for full details.